We at Midaro, take data privacy and security extremely seriously and work to ensure that we are fully compliant with the various regulations dealing with privacy.

  1. For the purpose of this privacy policy, “we”, “us” and “our” means Midaro Private Limited (“Company”). and “you”, “your” and “user” means any person who accesses or uses the services provided by our mobile application (“Midaro”).
  2. In the course of registering for and availing various services we provide from time to time through Midaro (“Services”) you may be required to give certain details, including your your name, address, contact number, email address (“User Information”). By using the Midaro and/or registering yourself you authorize us to contact you via email or phone call or SMS and offer you Services you have opted for, imparting knowledge about products listed on our application, as well as for web aggregation. Additionally, by registration you authorize us to send SMS/email alerts to you for your login details and any other service requirements or advertising messages/emails.
  3. You acknowledge that you are disclosing User Information voluntarily. Prior to the completion of any registration process on Midaro/ or prior to availing of any Services offered on our application if you wish not to disclose any User Information you may refrain from doing so; however, if you don’t provide information that is requested, it is possible that the registration process would be incomplete and/or you may not be able to avail certain of our Services.
  4. We are committed to protecting the privacy and confidentiality of all User Information that you may share as a user of our application. In furtherance of the confidentiality with which we treat User Information we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect from you. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We may use third-party advertising companies and/or ad agencies to serve ads when you visit our application. These companies may use information (excluding User Information) about your visits to the application and other Web sites in order to provide advertisements on the application and other sites about goods and services that may be of interest to you. There might be affiliates or other sites linked to our application and information that you provide to those sites are not our property. The affiliated sites may have different privacy practices and we encourage you to read them.
  5. Additionally, when you use the Site, we collect certain non-personal identifiable information through technology and tools, including cookies, etc. We aggregate and analyze this information in order to learn more about how our application is used, to improve our Midaro, and to generally promote the Midaro and our Services. We may engage the services of a third party for the purposes of collection of such information.
  6. We will not sell or rent User Information to anyone other than as specifically noted. We will share User Information if we have your consent or deemed consent to do so or if we are compelled by law (including court orders) to do so or as specified in the Terms of Use.
  7. We reserve the right to amend this policy from time to time, at our discretion. Any updates will be posted on the application/ and your use of Midaro/ after such amendment shall constitute your agreement to abide by the amended terms. If you have questions or concerns about our Privacy Policy or any other policies please email us at legalsupport@midaro.com

Pricing:

Prices of products are described on our website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and services may change at midaro.com's discretion.

 

Shipping:

Title and risk of loss for all products ordered by you shall pass on to you upon midaro.com's shipment to the shipping carrier.

 

 

Delivery:

Midaro.com will make a maximum of two attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts Midaro.com reserves the right to cancel the order(s) at its discretion.

 

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

Sometimes, delivery may take longer due to

  1. Bad weather
  2. Flight delays
  3. Political disruptions
  4. Other unforeseen circumstances

 

In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.

 

Termination:

  1. Midaro.com may suspend or terminate your use of the website or any service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
  2. If you or midaro.com terminates your use of the website or any service, midaro.com may delete any content or other materials relating to your use of the Service and midaro.com will have no liability to you or any third party for doing so.
  3. You shall be liable to pay for any service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

 

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.

 

General Terms for Offers and Promotions

  1. Gift cards or Vouchers sold or distributed by Midaro or by any of its partner, are issued directly to a customer only. Midaro is not liable for any misuse, loss or damage of any voucher or gift card.
  2. Only one credit note/gift voucher/voucher can be used per order unless otherwise stated.
  3. Discount vouchers – Discount vouchers may from time to time be offered to account holders; such vouchers may only be applied to purchases made through the account to which the discount voucher was offered and registered. If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, a combination of the two and in case of COD, a Bank Transfer).
  4. Promotional discount vouchers – We may from time to time offer promotional discount vouchers which may apply in respect of any, or certain specified, purchases made though this website. These promotional discount vouchers, however won't be re-issued for unsuccessful orders. To avail best discount, you can use any current running offers on the website.
  5. Midaro.com shall introduce various offers, schemes or contest at different times. The terms and conditions for such contest shall be separately available on the Site.
  6. Midaro.com reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. midaro.com, at its discretion, can withdraw a particular scheme from the website or market.
  7. In case of any query pertaining to use of voucher and/or credit note or regarding the schemes, please email customer care at customercare@midaro.com or call @ --------------.
  8. While participating in any midaro.com contest you hereby agree to release and hold midaro.com (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys' fees, or arising out of or related to your participation in the said Contest.
  9. Midaro reserves the right to cancel any orders placed using promotional vouchers. Some situations where your order may be cancelled include, without limitation, misuse of any promotional vouchers and unauthorized usage of vouchers or inaccuracies of voucher pricing, technical glitch and value thresholds. The voucher amount will not be refunded for such cases.
  10. Suitable legal action will be taken against websites involved in unauthorized publication of Midaro vouchers. Midaro.com will only honour vouchers which are issued or published directly by us or our partner websites.
  11. Vouchers can only be used to buy full priced (non-discounted) products.
  12. Vouchers cannot be clubbed with any other offer.
  13. For a single transaction, only one voucher can be used.

 

Cancellation of Fraudulent/Loss to business Orders

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, midaro.com reserves the right to cancel all past, pending and future orders without any liability. midaro.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

The customer may be considered fraudulent if any of the following scenarios are met:

  1. Customer doesn't reply to the payment verification mail sent by Midaro
  2. Customer fails to produce adequate documents during the payment details verification
  3. Misuse of another customer's phone/email
  4. Customer uses invalid email and phone no.
  5. Overuse of a voucher code
  6. Use of a special voucher not tagged to the email ID used.
  7. Customer returns the wrong product
  8. Customer refuses to pay for an order
  9. Customer is involved in the snatch and run for any order

 

Disclaimer:

It is the customer's responsibility to login earlier if they want to avail better products or styles because midaro.com sales are "first come, first served". The merchandise is not restocked once sold out. No information regarding the presence of any Product in our stock will be guaranteed and we will alert you only when an item is sold out. The terms and conditions for such Contest shall be separately available on the Site. In the event of any conflict between these T&C and the terms and conditions pertaining to any Contest, such terms and conditions shall prevail.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.